Features
Every job your property does, covered
Booking to checkout, kitchen to housekeeping: one system, built for the way independent properties actually operate.
Bookings & availability
A room-by-room calendar with race-safe overlap protection. The system locks availability the instant a booking is confirmed, so two staff members can never confirm the same room by accident.
- Visual calendar grid with one row per room and one column per date
- Pending to Confirmed to Checked-in to Checked-out status flow, with illegal transitions blocked outright
- One-tap stay extension and smart rescheduling that migrates meal plans automatically
- Human-readable booking IDs your team can read over the phone
Check-in & check-out
A guided arrival and departure flow that replaces the paper register, with automatic duplicate-guest detection and a final bill that's always right.
- Guest ID capture with automatic duplicate-guest matching
- Batch check-in for groups arriving together
- Automatic warnings for early arrivals or rooms still marked Dirty
- Real-time folio covering room, meals, and extras, minus discounts and waivers, calculated instantly
Meal planning & kitchen prep
A three-tier catalog of Item, Meal, and Package, with pricing that never changes retroactively on a guest who already booked.
- Plan breakfast, lunch, dinner, and snacks per booking, per night
- Kitchen gets one aggregated prep report by meal time, with dietary notes
- Same-day shopping total for the daily market run
- Quick-add for last-minute meal changes on checked-in guests
Housekeeping
A live status board with a strict four-state flow (Clean, Dirty, Maintenance, Inspected), so nobody has to remember which rooms are ready.
- Checkout automatically marks a room Dirty, never a manual step to forget
- Bulk status updates for full changeover days
- Automatic alerts when a room sits in Maintenance for over 48 hours
- Per-room time-in-status tracking for accountability
Guest history & CRM
Recognize returning guests and flag problem ones, without a spreadsheet that's always out of date.
- Automatic duplicate-guest detection by ID number
- Flag guests with notes that surface automatically on future bookings
- Per-guest visit history, spend, and preferences, always computed live, never stale
- Guest merge for accidental duplicate records
Payments & invoicing
Every payment is logged against the correct stage of a booking (advance, check-in, checkout, or refund), so money is never recorded against the wrong step.
- Stage-gated payment logging prevents mismatched entries
- Refunds capped automatically at the amount actually paid
- Client-side generated, print-ready invoices and booking confirmations
- Full payment method breakdown for reconciliation
Expense tracking
Replace the shoebox of receipts with a categorized, photo-backed expense ledger that's never hard-deleted. Every entry stays in the audit trail.
- Receipt photo upload from any phone
- Category management with sensible defaults out of the box
- Soft-void instead of delete, so the record and the audit trail always stay intact
- Quick-copy for recurring expenses
Reports & dashboard
The occupancy and revenue picture an owner would otherwise need a spreadsheet to build, aligned to your property's local day.
- Occupancy, current and forward-looking, by room category
- Revenue by payment method
- Meal summary with top-meal ranking
- Booking KPIs and expense summaries on one dashboard
Roles & permissions
Owner, Manager, Front Desk, and Staff each see exactly what their job requires, enforced by the system, not a gentleman's agreement.
- Discounts, refunds, and price overrides restricted to Owner and Manager
- Staff scope limited to Kitchen Prep Report and housekeeping updates
- Every sensitive action recorded in a tamper-evident audit log
- Staff accounts never hard-deleted: deactivate and reactivate safely
Proactive alerts
A living feed of things that need attention, computed fresh from your real data every time, never a stale notification sitting in a table.
- Today's arrivals and departures, surfaced automatically
- Pending bookings overdue by 24 hours, flagged before they're forgotten
- Possible no-shows and overstays, caught the next day, not a week later
- Trial and subscription status, always visible to the owner
Stop running your property from memory.
Set up in under 15 minutes. Your first booking today, your first clean report by the weekend.