Terms of Service
Last updated: January 2026
These Terms of Service govern use of the Suprangon platform by property owners and their staff. By creating an account or accepting a staff invite, you agree to these terms.
Service description
Suprangon is a business-to-business property management system for property staff. It is not a guest-facing booking platform. There is no public booking page and no guest payment portal.
Accounts & roles
Property owners are responsible for managing their own staff accounts, including inviting, deactivating, and setting roles. Each role (Owner, Manager, Front Desk, Staff) has defined permissions that the platform enforces.
Subscription & billing
New accounts receive a 14-day free trial. Billing thereafter is invoiced monthly using local payment methods available in your region, and the platform team marks payments as received. A grace period applies before a lapsed subscription restricts new booking creation. Existing data is retained regardless of subscription status.
Acceptable use
Accounts must not be shared outside the property's authorized staff, used to store data unrelated to property operations, or used in a manner that attempts to circumvent role-based permissions or security controls.
Data ownership
Properties retain ownership of their operational and guest data. Suprangon does not sell tenant or guest data to third parties.
Limitation of liability
Suprangon is provided as an operational tool. Properties remain responsible for verifying guest identity, handling payments in compliance with local law, and maintaining their own backups of critical business records where required.
Contact
Questions about these terms can be sent to hello@suprangon.com.